Privacy Policy
Privacy Policy
Last updated: March 2024
Zest Plate LLC ("we," "us," or "our") operates handmadecrochetpatterns.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you make a purchase or create an account, we may collect the following information:
Your name, email address, and billing address. Payment information (processed securely through Shopify Payments — we do not store your credit card details). Your order history and download activity. Information you provide when contacting us through email.
When you browse our website, we automatically collect:
Your IP address, browser type, and device information. Pages you visit and how long you spend on them. Cookies and similar tracking technologies (see Cookies section below).
How We Use Your Information
We use the information we collect to:
Process and deliver your digital pattern purchases. Send order confirmations and download links to your email. Respond to your questions or support requests. Improve our website, products, and customer experience. Send occasional marketing emails (only if you opt in — you can unsubscribe anytime).
We will never sell, rent, or share your personal information with third parties for their marketing purposes.
Digital Product Delivery
Since we sell digital products (PDF crochet patterns), your email address is essential for delivering your purchases. We use Shopify's digital delivery system to send download links immediately after purchase.
Cookies
Our website uses cookies to keep your shopping cart active, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but this may affect your shopping experience.
We use Shopify's built-in analytics and may use Google Analytics to understand how visitors use our site. These tools collect anonymous usage data only.
Third-Party Services
We use the following third-party services that may collect data:
Shopify — our e-commerce platform (processes orders and payments). Google Analytics — website traffic analysis (anonymous data). Email marketing service — only if you subscribe to our newsletter.
Each of these services has its own privacy policy governing their use of your data.
Your Rights
If you are a resident of California (CCPA) or the European Economic Area (GDPR), you have the right to:
Access the personal data we hold about you. Request correction or deletion of your personal data. Opt out of marketing communications at any time. Request a copy of your data in a portable format.
To exercise any of these rights, contact us at contact@handmadecrochetpatterns.com.
Data Retention
We retain your order information for as long as necessary to provide you access to your purchased patterns and to comply with our legal and accounting obligations. You can request deletion of your data at any time.
Security
We take reasonable measures to protect your personal information. All transactions are processed through Shopify's secure, PCI-compliant payment system. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Zest Plate LLC
127 N Higgins Ave, Ste 307D
Missoula, MT 59802, USA
Email: contact@handmadecrochetpatterns.com